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Project topics and materials on "ATM services"

• 1. CUSTOMERS’ PERCEPTION OF ATM SERVICES

  » ABSTRACT This study was embarked upon to examine customers’ perceptions of ATM services in Benin City. The purpose of the study is to ascertain customers’ rating as regards to their level of satisfaction with ATM service quality. In order to obtain necessary information for this study, both primary and secondary data were used. Primary data were obtained from field survey with the use of quest...Continue Reading »

  Item Type: Project Material |  50 pages |  6,515 engagements | 

• 2. A SURVEY STUDY ON CUSTOMER PERCEPTION TOWARDS COMMERCIAL BANKS ATM SERVICES IN A...

  »   CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY Customer satisfaction is one of the most discussed topic in banks and various organizations. In the last several years, Nigeria has made significant technical advances in the field of information and communication technologies (ICTs). This has made it easier for banks and other financial institutions to offer technology based goods and servic...Continue Reading »

  Item Type: Project Material |  60 pages |  3,183 engagements |