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Project topics and materials on "Impact of service delivery"

• 1. THE USE OF INFORMATION AND COMMUNICATION TECHNOLOGY TO EFFECT SERVICE DELIVERY B...

  » Abstract This research was carried out to examine the effective service delivery by banks in Nigeria through the use of (ICT). There have been series of assumption that the use of information and communication technology has greatly enhanced the output of the banking sector in Nigeria. It is in a bid to confirm these assumptions that the researcher carried out this study. Questionnaire was the ins...Continue Reading »

  Item Type: Project Material |  50 pages |  5,216 engagements | 

• 2. SERVICE DELIVERY AND CUSTOMER SATISFACTION IN TRANSPORT BUSINESS

  » ABSRACT T This study is set out to examine the nature of service delivery and customer satisfaction in transport businesses. The purpose of this study is to ascertain passengers’ rating of service delivery of transport businesses and the level of satisfaction derived from patronizing them In order to obtain necessary information for this study, both primary and secondary data were used, primary ...Continue Reading »

  Item Type: Project Material |  50 pages |  8,429 engagements |